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Black windows for published apps



Hi, I have a new deployment XA 7.15 LTSR CU3. There is an application called iPM (medical) which has multiple windows. When the main window is small, when opening, or clicking on dropdown boxes or when closing the focused windows they leave a black window behind, sometimes briefly but sometimes lingers. I attached some images to this post. If the small/focused windows are on top of the main window, it is almost unnoticeable, kind of like some sort of quick flickering. But when the secondary  focused windows outside of the main windows or partially on top, have a shadow or extra window which is on a layer behind the main window.

I tried: https://support.citrix.com/article/CTX229970 and https://support.citrix.com/article/CTX226622 with no effect. 

OS is Windows 2012 R2. Receiver I tried 4.9.4000.0 and

Closing a window.jpg




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