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Citrix Receiver isn't installed complete


Cristina Keusch

Question

I try to install Citrix Receiver 4.12 for Windows 10.

The Installation isn't complete: it run till "Add Account" then, isn't posible to enter the Server Adress, because the Citrix Receiver disappear.

I can see that the Installation isn't complete (compare Citrix Ok with Citrix NOK).

I tried with a lot of Version of Citrix without result.

Do you have any Ideea what can I do to install complete the Citrix Receiver?

 

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2 answers to this question

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9 hours ago, Diego Oliveira said:

Hi

You could run the Citrix Receiver cleanup utility, reboot and install the receiver again.

https://support.citrix.com/article/CTX137494

Thank you very much for your helpful answer. 

After I run the Citrix Receiver Cleanup Utility and reboot, it was possible to install complete the Citrix Reveicer and to login to the server.

Thanks again for your help.

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