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netscaler gateway password expiry notification NS12.1 50.31 not showing

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As per many manuals I configured the netscaler gateway password expiry notification. However it's not showing up in the right corner.

The change password part is just working fine.

In addition whenever a password has expired, the popup to change password is there, but actually changing it doesn't work.


I'm using Azure MFA and the NetScaler is set as ICA-Proxy.


Could this be the reason why it is not working?

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