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impossible boot of the MPX 11500

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Hello, first of all sorry for my english ...

I have a problem on two Netscaler MPX 11500.

Neither is running correctly:

- the first remains blocked on loading /boot/xen.gz ...

- the second no longer has an IP administration address and I can not configure one via the COM port.


Would it be possible to have a link to download a new image and also the procedure as well as the command lines to reinstall them completely?


Thank you in advance.

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