Jump to content
Welcome to our new Citrix community!

NetScaler Gateway 12.1 Build 51.19 - "cannot complete your request" on initial connection

Ken Z

Recommended Posts



anyone else noticed the following on NetScaler Gateway 12.1 Build 51.19?


If you edit the SSL params in a Virtual Server acting as a gateway, for instance un-ticking SSLv3, then saving the configuration, every time you connect to the virtual server, you get the "Cannot complete your request". Click OK then directs you to the login page, and it works after that


Rebooting the NetScaler fixes the issue, until the next time you make a similar change.


When was the reboot requirement between changing Virtual Server properties required a reboot?




Ken Z


Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...