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Licensing issue in Citrix Director

Marc Kuhn


Hi guy's

we have an Citrix Virtual Apps & Desktops 7.15 LTSR environment with Windows Server 2016. Everything is working at the moment, but we are a little concerned about the licenses. In Citrix Studio everything is looking good. But in Citrix Director we see the message:


The Supplemental Grace period expired; further license requests will be rejected.

Last licensing event time: 4/11/2019 2:22 PM (For more details please check the event log.)


In the Mainpage i see the message: the controller is in grace period


I don't see even in the EventLog what the issue could be. Is anybody able to help me with that?


Many thanks and best regards,


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