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Can't Save Firefox Passwords with UPM 1808


Simon Magee1709159107

Question

Hi,

We have a customer who have reported passwords are not being saved for Firefox across logons. We have a CVAAD 1808 published desktop with Firefox installed, using UPM 1808 and configuration from WEM 1808, I have included the files required for synchronization:

 

AppData\Roaming\Mozilla\Firefox\Profiles\user.default\key4.db

AppData\Roaming\Mozilla\Firefox\Profiles\user.default\logins.json

AppData\Roaming\Mozilla\Firefox\Profiles\user.default\key3.db

 

These are all included in 'Enable File Mirroring' in WEM (see screenshot)

 

I have checked the UPM ini file and they are also listed here

 

On doing a Procmon trace I can see other files I have included in synchronization being copied back to the profile store, but not the key4.db file.  I have also excluded the top level Mozilla file from sync and only included the files/folders required.

File Mirroring.PNG

Procmon trace.PNG

Profile Config.PNG

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4 answers to this question

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On 4/17/2019 at 0:09 PM, Simon Magee1709159107 said:

Hi,

We have a customer who have reported passwords are not being saved for Firefox across logons. We have a CVAAD 1808 published desktop with Firefox installed, using UPM 1808 and configuration from WEM 1808, I have included the files required for synchronization:

 

AppData\Roaming\Mozilla\Firefox\Profiles\user.default\key4.db

AppData\Roaming\Mozilla\Firefox\Profiles\user.default\logins.json

AppData\Roaming\Mozilla\Firefox\Profiles\user.default\key3.db

 

These are all included in 'Enable File Mirroring' in WEM (see screenshot)

 

I have checked the UPM ini file and they are also listed here

 

On doing a Procmon trace I can see other files I have included in synchronization being copied back to the profile store, but not the key4.db file.  I have also excluded the top level Mozilla file from sync and only included the files/folders required.

File Mirroring.PNG

Procmon trace.PNG

Profile Config.PNG

 

 

I have raised a support request with Citrix on this, will post resolution when I have one.

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On 5/29/2019 at 9:28 AM, Frédéric LOUKA said:

Hi Smagee,

Did you have a return from Citrix support ?

I'm using a old version of Citrix Profile Manager but I see reading your request that the problem is still there despite of a recent version of UPM...

 

Frederic

 

 

We ended up having to include the whole Firefox folder in UPM and then exclude what was not required, rather than having an exclude on the Firefox folder with the includes for the required files. This did work and now I have some happy users.

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