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I cannot to connect my account on Citrix Workspace in MacOSX High Sierra



I created an account on Citrix (that I used to log in here) using a Gmail account, but I cannot to connect with that account on Citrix Workspace, the system says 
"Could not add account
Your email address can not be used to add an account. If you received a URL from your IT department, you can enter it instead of your email."
May somebody help me?


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