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Random very high ICA RTT

Stefan Wendrich1709160263




we have Windows 1709 running with virtual desktops 1811 and workspace app for windows 1812.


All connections are routed through a netscaler sdx 8920. The network latency is in most cases low. round about 20-80 ms.

But sometimes the clients have randomly very high ica latency. i installed on my persistent virtual desktop the Citrix Status indicator. And randomly it switches to red and only ica latency is about 200-500 ms.

at the same time,  i do not so much. so my cpu consumption is low. also at hypervisor level. 


How can i find out, why only ICA Latency is sometimes so high ?

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