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Cant uninstal Director 7.18


Bit-101

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Cant remove Citrix Director from standalone server WinServer2016

Error:

Error Id: XDMI:171AAAF8

Exception:
    Citrix.MetaInstaller.Exceptions.MetaInstallerException Removal of MSI Product 'DesktopDirector.msi' ('{27E1A30E-D7D1-4160-9C73-EF6EF43D2746}') failed with code 'UnknownProduct' (1605).
       at Citrix.MetaInstaller.Msi.RemoveProduct(InstallationContext context, String productCode, String parameters, String msiPath)
       at Citrix.MetaInstaller.Msi.RemoveProductsWithUpgradeCode(InstallationContext context, String upgradeCode, String parameters, String msiPath)
       at Citrix.MetaInstaller.MsiComponent.RemoveWithoutUnconfigure(InstallationContext context)
       at Citrix.MetaInstaller.InstallationManager.RemoveComponent(IInstallableComponent component, InstallationContext installContext)

 

Director_uninstal_error2.thumb.JPG.5da19379bf0e475b164b5d64735c525f.JPG

 

 

Really appreciate your answer

 


   

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Looks like this is a part that causing the problem, but I dont know how do  solve the problem?
XenDesktopSetup:VerifyCDRoot: Media type not yet determined
19:09:00.2407       : XenDesktopSetup:VerifyCDRoot: Failed to find the MediaID file at 'C:\Program Files\Citrix\MediaId_7C57BFC2-CAA2-4a7f-8A81-4D9DEC545EF4_x64'
19:09:00.2407       : XenDesktopSetup:VerifyCDRoot: Failed to find the MediaID file at 'C:\Program Files\MediaId_7C57BFC2-CAA2-4a7f-8A81-4D9DEC545EF4_x64'
19:09:00.2407       : XenDesktopSetup:VerifyCDRoot: Failed to find the MediaID file at 'C:\Program Files\Citrix\x64\MediaId_7C57BFC2-CAA2-4a7f-8A81-4D9DEC545EF4_x64'
19:09:00.2407       : XenDesktopSetup:VerifyCDRoot: Failed to find the MediaID file at 'C:\Program Files\Citrix\MediaId_F8D0A1D9-128F-4a86-842D-C61294BA0A02_x64'
19:09:00.2407       : XenDesktopSetup:VerifyCDRoot: Failed to find the MediaID file at 'C:\Program Files\MediaId_F8D0A1D9-128F-4a86-842D-C61294BA0A02_x64'
19:09:00.2407       : XenDesktopSetup:VerifyCDRoot: Failed to find the MediaID file at 'C:\Program Files\Citrix\x64\MediaId_F8D0A1D9-128F-4a86-842D-C61294BA0A02_x64'
19:09:00.2407       : XenDesktopSetup:The MSI Execution mutex is not currently locked.

 

 

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Problem solved and here´one solution for those who has the same problem:
1. Uninstall with MicrosoftProgram_Install_and_Uninstall.meta.diagcab (download from Micorosoft)

2. Run VDACleanupUtility downloaded from Citrix

 

:)

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