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Mobile phone numbers not pulling through on reports


Ben Donaldson1709159561

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4 hours ago, Ben Donaldson1709159561 said:

Hello,

 

Has anyone had issues where mobile phone numbers are not displaying within exported reports?

 

I am led to believe its the way the SIM card has been coded? So for example the SIM card is generic and has a phone number assigned to it? Endpoint can't seem to pull the mobile device number through?

 

Hello,

 

Do you have the issue when you try to export CSV from Analyze / Reporting?

Are you on-premise or in the Cloud?

Which version?

 

I just tested on my lab and I have no issue, the phone number which is shown in the console is exported in the CSV file.

 

Thanks

Arnaud

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