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Using IE to scan with Kofax web capture service

Oussama Khalil




I am trying to do scanning through IE using Kofax web capture service without any success, the procedure is working on windows environment smoothly, but on Citrix it doesn't.

After I install Kofax driver on Citrix desktop server (windows servers 2012 R2 ), users get the attached error message.

Our Citrix version 7.6

please advise


thank you


citrix screen.png

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