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Redirected Client Drives - Freezing During File Browse


David Karas1709159667

Question

Hello,

 

We are using client network drive redirection to provide access to network drives on client horizon VDI machines from XenApp sessions. When end users with large a number of network drives (10+) attempt to browse with a save dialog from the XenApp session it is stunned for 5-10 seconds and goes black. After some time the session will come back and the end user can browse. Is this a limitation of the redirection or just the shares being slow to respond? I have users with 4-6 drives that don't have any problems using the same VDI pool. We could always ask the end users to start using favorite locations with UNC paths instead of drive maps but I wanted to check if anyone else has experienced this before changing their process.

 

XenApp Server:

Machine Creation Services

VDA Version: 7.15.1000

Server: Windows Server 2016

 

Client:

Horizon 7 VDI

Windows 7

Citrix Receiver 4.9

10+ Network drives mapped to various NAS devices.

 

 

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