Where is the Phone Number

[Abteilung Informatik1709160483]

Is there a way to see the Phone Number of a device in XenMobile? (V10.9)

Whatever I do, I am unable to find out the phone numbers of the connected devices anywhere. And I also cannot find any help text or information anywhere online to display/see that information.

 

Thank you very much!

[Arnaud Pain]

3 hours ago, Abteilung Informatik1709160483 said:

Is there a way to see the Phone Number of a device in XenMobile? (V10.9)

Whatever I do, I am unable to find out the phone numbers of the connected devices anywhere. And I also cannot find any help text or information anywhere online to display/see that information.

 

Thank you very much!

 

Hello,

 

If you go within the Console in Manage / Devices, edit the device and go in Properties, you will see the Mobile Phone Number

I hidden it in the attached screenshot.

 

Thanks

Arnaud

[Ben Donaldson1709159561]

We are seeing inconsistency where alot of devices are not pulling through a valid phone number (Seems to be dependent on the SIM provider)

Is anyone else having similar issues? 

Supplier A seems to show all numbers

Supplier B shows none

[Chris Tyson1709156276]

  

We are seeing the same, EE - number shown, Vodafone - no number.

  

[Ben Donaldson1709159561]

Have you been given any explanation for this?

I believe its the way the suppliers setup the SIM card, the SIM card from supplier A is fixed, but from supplier B, the number needs to be assigned?

 

Hoping this will be fixed its fundamental in reporting