Jump to content
Welcome to our new Citrix community!
  • 0

Enable on-screen Keyboard while bluetooth device is connected

Jimmy Bridges


I am trying to get the Citrix on-screen keyboard to display while a bluetooth barcode scanner is paired with an iPad.

Selecting "Keyboard" from the Citrix menu brings the entire keyboard when no device is connected, but when the bluetooth barcode scanner is connected only the very top bar that has the Extended Keys appears.

Any ideas on how to get the keyboard to appear while the barcode scanner is also connected?

My only solution right now is keep turning off and on the barcode just to type a few numbers in between scans.


Link to comment

3 answers to this question

Recommended Posts

  • 0

This is a known issue and Citrix is working to have this fixed. If you are still experiencing this issue, please contact Citrix support


Ref: https://docs.citrix.com/en-us/citrix-workspace-app-for-android/whats-new.html#fixed-issues

On an Android 7 device with a physical keyboard attached, the soft keyboard does not appear when you tap the Keyboard option in the session toolbar. [RFANDROID-1442]

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...