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Citrix MCS machines lose NIC after 2-3 months


Jacob Dixon1709152413

Question

We have been running into an issue with some terminal servers we have running Server 2016 where the NIC just drops off. These are Hyper-V guests running on 2016 Hyper-V and eventually (after about 2-3 months) the "Microsoft Hyper-V Network Adapter" just fails with "The device cannot start. (Code 10)".

 

Restarting doesn't make it work and safe mode doesn't make it work. The only way to make it work again is by updating the driver and manually choosing the same driver that is already applied and letting it basically reinstall the same one.

 

Strange this is this is only happening on a set of VM's that are cloned from a master image using Citrix MCS, but these are also the only VM's that are 24/7 and more heavily used, have folder redirection, etc.

 

image.png.19faa18eb7d600a44865baffa66a9fb1.png

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