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XenApp 7.15 CU2 WMIPrvSE.exe high CPU


Eirik Berentsen

Question

Hi, we have XenApp 7.15 CU2 running av server 2016 OS. We are having problems with high CPU from WMIPrvSE.exe. 

 

From what I can tell this have been issued in the latest Citrix Virtual Apps and Desktops 1808.

Fixed Issues (Profile Management 1808):
The CPU usage of the WMIPrvSE.exe process might be high because of the UPMEvent.exe process. [LC9257]

 

Can anyone tell me it there is a workaround for this issue with 7.15 CU2? Have this issue been fixed in CU3 ?

 

Thanks,

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4 answers to this question

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16 hours ago, Riley Foster said:

Call Citrix support and ask for private fix #LC9257. See this thread here:

 

This has been going on for a long time and they will try to get you to open a Microsoft support case to troubleshoot the issue. 

 

https://discussions.citrix.com/topic/395518-wmiprvse-high-cpu-utilization/?page=0#comment-2010908

 

Riley

 

Thanks Riley,

 

On the phone with Citrix technical support now and they will provide me with the private fix.

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