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XenApp 7.15 CU2 WMIPrvSE.exe high CPU

Eirik Berentsen


Hi, we have XenApp 7.15 CU2 running av server 2016 OS. We are having problems with high CPU from WMIPrvSE.exe. 


From what I can tell this have been issued in the latest Citrix Virtual Apps and Desktops 1808.

Fixed Issues (Profile Management 1808):
The CPU usage of the WMIPrvSE.exe process might be high because of the UPMEvent.exe process. [LC9257]


Can anyone tell me it there is a workaround for this issue with 7.15 CU2? Have this issue been fixed in CU3 ?



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16 hours ago, Riley Foster said:

Call Citrix support and ask for private fix #LC9257. See this thread here:


This has been going on for a long time and they will try to get you to open a Microsoft support case to troubleshoot the issue. 






Thanks Riley,


On the phone with Citrix technical support now and they will provide me with the private fix.

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