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Outlook 365 prompt for password every new session


Ben Manion

Question

We are running windows 10 (1809) and office 365 (1810).  Each time I logon to a new session and start outlook, I have to enter my password into the 365 style logon box.  Once the password has been entered for the session there is no more prompts.  There isn't any prompts opening word or excel, even if they are the first app open

 

We are not using ADFS, we use Azure AD Connect with SSO enabled.  This problem is only on Citrix and not on thick clients.

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