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Citrix Workspace App Breaks VDA


Cathy Leik

Question

We are running persistent Win10 1803 with VDA 7.15 CU2.  Citrix Receiver got updated to Workspace App 1810 and users were not able to connect to their virtual desktop.  Symptom is a gray screen sayin connecting and then that goes away.

 

In case anyone runs into this, the fix was to uninstall Workspace App and then uninstall the VDA and reinstall it.  Just uninstalling Workspace App did not resolve the issue.

 

 

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We have the same issue.

Persisten VMs with VDA 1903 / 1912 under Windows 10 1809 / 1909

 

After uninstalling the old workspace app, rebooting, installing 1911 WA, rebooting, VM ist still registered, but login not possible through ICA. RDP is fine.

It's not happening on all machines but seems that workspace app breaks some hooks.

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