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Citrix 7.18 Clipboard is not pasting files (only text)


Gal Sela1709159766

Question

Hello,

 

I have a newly installed Citrix 7.18.

There is a sever 2016 Catalog that deliver desktops.

When I try to copy past files  from client to session I see the pointer becomes to be a circle for less than half a sec and nothing is happening other than that.

There are no issues copied pasting text.

 

1. Any clue why is it happening, how to fix this?

 

Thanks a lot.

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5 answers to this question

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11 hours ago, Pavan nannapaneni1709152483 said:

take a look at the ctx article and its unsupported.

 

https://support.citrix.com/article/CTX086028?_ga=2.224291288.2140890245.1543231508-779754870.1533282539

 

you can use auto-create client drives and then should be able to copy/paste files.

 

Hello Pavan,

 

Thx for the reply, eveything stated in the above article seems be applied in my installation.

it has to be about the ICA/HDX some how since if i connect though RDP everything works fine.

 

I have no clue what to do next, maybe i will give Citrix a call :)

 

 

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