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MacOS 10.14.1 Citrix ICA Client is not Installed


Leo Lanzillo

Question

Clean install of MacOS 10.14.1

 

Installed Citrix Receiver 12.9.1

Installed Workspace 18.9.0.323

 

Receiving Error Message: After running HDX_RealTime_Media_Engine_2.6_for_OSX.dmg 

 

Citrix HDX RealTime Media Engine 2.6.0.2030 requires the Citrix ICA Client to be installed beforehand.

Please install Citrix ICA Client first and then retry the installation.

 

Any ideas?

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Phew. I found out why this didn't work. -> File System Case Sensitivity. Which is optional on Mac. I was used to it from Linux and had a problem once because of it NOT being case sensitive (case "tolerant", they call it). So I thought it was a good idea to enable that checkbox. Turns out, it is almost never a good idea to check a non-default checkbox.

 

Anyhow, the problem can be worked around by fixing the installer, which currently relyes on the case-tolerant behavior:

 

~ pkgutil --expand /Volumes/HDXRealTimeMediaEngine/Install\ HDXRealTimeMediaEngine.pkg  Install\ HDXRealTimeMediaEngine.pkg                                                  
~ mv Install\ HDXRealTimeMediaEngine.pkg/Scripts/RTMEconfig  Install\ HDXRealTimeMediaEngine.pkg/Scripts/RTMEConfig              
~ pkgutil --flatten Install\ HDXRealTimeMediaEngine.pkg Downloads/Install\ HDXRealTimeMediaEngine_custom.pkg   
~ open Downloads/Install\ HDXRealTimeMediaEngine_custom.pkg

 

image.thumb.png.be6e2a17129cdb6005b5add2bda4e694.png

 

image.thumb.png.2d40d6b26f7cd8bd07dd58b3d00136c2.png

 

Citrix, pleast fix the installer to save the next customer the trouble of drilling down into to this.

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