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Citrix Audio Redirection Service randomly crashes


Sir A

Question

On several of our XenApp 7.15 LTSR (no CU) servers the Citrix Audio Redirection Service randomly crashes.
I notcied that this service has no Recovery action, so I set it to,

 

1st failure: Restart Service

2nd failure: Restart Service

3rd failure: Take no Action

 

The problem is that on some servers it might fail 3 times, and thus remain in stopped state until someone manually starts it.

 

Does anyone know why this service by default has no recovery action?

And what could be causing it to crash?

 

Its crash coincides with the crash of CtxSvcHost.exe on the server.

image.png.7707a3078a8d96c340b7c55dd95ffd83.png

 

 

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