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VDA 7.15 INSTALLS BUT NOT WORKING :)


DOUG STRATTON

Question

We are in the process of updating/migrating our XA 6.5 farm over to XA 7.15 LTSR.

 

Site is setup

 

We were able to migrate some servers just by running vda install on them (would pull the XA 6.5 and then install VDA).  Most however error out with Error1.

Could not find cause then decided to move on and do some manually.

Wrote some scripts to uninstall all the xa 6.5 stuff that looked like we should pull it.

All good then we could run the VDA install on most servers and it would join the site and all is good.

 

EXCEPT for one bunch of servers.  These servers, for reason not worth trying to explain here, were ZDC's and application hosts.  Not sure if relevant but thought should mention.

Testing we cloned the server and created new one in the farm with same image, however it is not showing as a ZDC.  Good/Bad not really sure but moving on.

 

When we try to move them over we run our scripts to uninstall all the xa65 stuff. All goes well.  We run the VDA install which works.

 

Problem starts at the Citrix Studio end.

Can create the Machine Cat for the server(s).   Test Machine catalogue passes.

First thing I noticed is that in the search \Servers OS Machines no sessions reported.  It is saying the machine is registered but if I logon to the box via RDP that session is not reported (as it is on the servers that are working).

 

Second thing is that if I try to create a Delivery Group for this set of servers it can not resolve the application loaded from the startmenu.

         Start Menu shortcuts could not be retrieved

         Error ID: XDDS:5C0D509B

Tried the stuff with giving network services rights on the start menu no luck.  Think the problem is somewhere else

 

Went thru CTX136668/CTX207624/CTX126992 and did not identify the problem.

 

Saw this when running PS command of off Controller:

Get-BrokerMachineStartMenuShortcuts -MachineName idir\OURSERVERNAME
 
 Get-BrokerMachineStartMenuShortcuts : Start menu shortcuts could not be retrieved
 At line:1 char:1
 + Get-BrokerMachineStartMenuShortcuts -MachineName idir\OURSERVERNAME
 + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     + CategoryInfo          : InvalidOperation: (:) [Get-BrokerMachineStartMenuShortcuts], SdkOperationException
     + FullyQualifiedErrorId : Citrix.XDPowerShell.Broker.NoStartMenuShortcuts,Citrix.Broker.Admin.SDK.GetBrokerMachine
    StartMenuShortcutsCommand
 

Any suggestions welcome.  If we can't fix will have to rebuild silo tight for time trying to avoid that if possible.

 

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On 08/03/2018 at 9:30 PM, DOUG STRATTON said:

We are in the process of updating/migrating our XA 6.5 farm over to XA 7.15 LTSR.

 

Site is setup

 

We were able to migrate some servers just by running vda install on them (would pull the XA 6.5 and then install VDA).  Most however error out with Error1.

Could not find cause then decided to move on and do some manually.

Wrote some scripts to uninstall all the xa 6.5 stuff that looked like we should pull it.

All good then we could run the VDA install on most servers and it would join the site and all is good.

 

EXCEPT for one bunch of servers.  These servers, for reason not worth trying to explain here, were ZDC's and application hosts.  Not sure if relevant but thought should mention.

Testing we cloned the server and created new one in the farm with same image, however it is not showing as a ZDC.  Good/Bad not really sure but moving on.

 

When we try to move them over we run our scripts to uninstall all the xa65 stuff. All goes well.  We run the VDA install which works.

 

Problem starts at the Citrix Studio end.

Can create the Machine Cat for the server(s).   Test Machine catalogue passes.

First thing I noticed is that in the search \Servers OS Machines no sessions reported.  It is saying the machine is registered but if I logon to the box via RDP that session is not reported (as it is on the servers that are working).

 

Second thing is that if I try to create a Delivery Group for this set of servers it can not resolve the application loaded from the startmenu.

         Start Menu shortcuts could not be retrieved

         Error ID: XDDS:5C0D509B

Tried the stuff with giving network services rights on the start menu no luck.  Think the problem is somewhere else

 

Went thru CTX136668/CTX207624/CTX126992 and did not identify the problem.

 

Saw this when running PS command of off Controller:

Get-BrokerMachineStartMenuShortcuts -MachineName idir\OURSERVERNAME
 
 Get-BrokerMachineStartMenuShortcuts : Start menu shortcuts could not be retrieved
 At line:1 char:1
 + Get-BrokerMachineStartMenuShortcuts -MachineName idir\OURSERVERNAME
 + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     + CategoryInfo          : InvalidOperation: (:) [Get-BrokerMachineStartMenuShortcuts], SdkOperationException
     + FullyQualifiedErrorId : Citrix.XDPowerShell.Broker.NoStartMenuShortcuts,Citrix.Broker.Admin.SDK.GetBrokerMachine
    StartMenuShortcutsCommand
 

Any suggestions welcome.  If we can't fix will have to rebuild silo tight for time trying to avoid that if possible.

 

 

During VDA installation - How did you configure the DDC info?

How may DDCs are there in your setup?

Please grab CDFtraces from all ddcs and the VDA while you are able to reproduce the issue of cannot resolve the applications message from start menu.

I would suggest you log a support ticket if you are able to see the issue so that this will get looked by relevant team members.

 

Thanks

Kishore

 

 

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