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Receiver 13.8 Unknown error 1000004


Sergei Kosenko

Question

Hi,

 

I have Ubuntu 17.10. 

On both Chromium and Firefox after logging in when I click RDC I'm first getting "SSL error 4" and then I after pressing Esc key I'm getting "Unknown error 1000004" dialog.

This failure happens 95% of the times. Sometimes I connect to RDC. Help me solve this, please as our support has no idea. Windoze works fine, but I dont have one.

 

Thanks,

Sergei

Screenshot from 2018-01-16 22-19-49.png

Screenshot from 2018-01-16 22-19-21.png

Screenshot from 2018-01-16 22-20-16.png

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Hi, I had the same error. The underlying error for "SSL error 4" is the following

 

/var/log/citrix/ICAClient.log:

<P94504> citrix-wfica: SSLconnect enter: cs=0x3c1aaa80, context=0x3c113800
<P94504> citrix-wfica: Negotiation failed. sslretcode: 61

 

This means a certificate error. You can fix it with sym links of the certificates of Firefox:

sudo ln -s /usr/share/ca-certificates/mozilla/* /opt/Citrix/ICAClient/keystore/cacerts

Solution fetched from: https://en.code-bude.net/2017/05/03/how-to-fix-ssl-error-61-in-citrix-web-receiver-on-linux/

 

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