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Getting "You are not registered as a Workspace Environment Management administrator" logging on for the first time


John Morrissey1709152766

Question

Reviewed steps as per CTX224998 which relates to this message but steps indicate getting a user who has access to logon and add the user as administrator. Issue we are having is it occurring on first launch of the administration console. The user is part of the administrators group, is local admin on the infrastructure server and is the user used to connect to the DB.

Any assistance appreciated!

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Hi John,

 

Did you record the value you set for initial Admins via the installation routine?

 

The Administrators are stored in the following table in SQL - you can do a quick query to see who has been defined

dbo.VUEMAdministrators

 

Admins are all stored via their SID, so you can use the AD module in PowerShell to find that name easily enough

https://blogs.msdn.microsoft.com/mpeder/2014/10/07/convert-sid-to-user-name-using-powershell/

 

Let me know how you go

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