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Citrix Receiver 4.9 docking issues


Jesper Tved Mortensen

Question

We have installed Citrix Receiver 4.9 and HDX 2.3 on severeal laptops.

We have experienced that when the users have undocked their laptop and redocks it while the Citrix Receiver window is open, then the mouse, keyboard, and other USB devices will not reconnect. If we minimize the Citrix Receiver window before docking, then everything connects as it should.

If we downgrade the Receiver to 4.6 everything works as expected.

 

We have tested with two different laptops and two different docks in Windows 10

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