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AppData\Roaming\Citrix\SelfService\Icons growing huge


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Hi,

We have a XenApp 7.13 farm where our users access a full desktop. 

We also have some different published applications.

 

So we have installed Citrix Receiver 4.8 on our VDA's and connected them to a store on our StoreFront servers where we have the published applications.

 

We started experiencing that the login times increased slowly. I found out that C:\Users\<username>\AppData\Roaming\Citrix\SelfService\Icons started was huge. It contains many copies of  the icon files for the published applications. And everytime I open the Receiver and press "Refresh apps" there is added another copy of the icon file.

Some users had up to 40.000 icon files and 8-10GB of data.

 

For now I have excluded the folder in UPM and cleaned some of the profiles. 

 

But I need to figure out why this happens. Has anyone else experienced this?

 

Same issue here:

https://discussions.citrix.com/topic/383459-appdataroamingcitrixselfserviceicons-growing-up/

 

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Hi,

We have a XenApp 7.13 farm where our users access a full desktop. 

We also have some different published applications.

 

So we have installed Citrix Receiver 4.8 on our VDA's and connected them to a store on our StoreFront servers where we have the published applications.

 

We started experiencing that the login times increased slowly. I found out that C:\Users\<username>\AppData\Roaming\Citrix\SelfService\Icons started was huge. It contains many copies of  the icon files for the published applications. And everytime I open the Receiver and press "Refresh apps" there is added another copy of the icon file.

Some users had up to 40.000 icon files and 8-10GB of data.

 

For now I have excluded the folder in UPM and cleaned some of the profiles. 

 

But I need to figure out why this happens. Has anyone else experienced this?

 

Same issue here:

https://discussions.citrix.com/topic/383459-appdataroamingcitrixselfserviceicons-growing-up/

 

please open a support case so that some one from the support could assist you further.

 

Thanks

Kishore

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