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A fatal error occured. Would you like to restart Citrix

Josh Eblin


I am getting a pop up, at random times throughout the day, that says "A fatal error occured. Would you like to restart Citrix Receiver?" If I click no, it goes away for a while, if I click yes, it pops the error right back up. I am using Citrix Receiver for Windows 4.6 (I know it's not the most recent update, but it is required for one of the applications I am using) on Windows 10. I have tried restarting the computer, removing Citrix entirely with the Citrix Receiver Clean Up Utility, and re-installing, and I'm still getting the same error. This error does not affect my ability to use Citrix.


I'm not sure if it could be related to an issue I am having with Visual Studio, but it does occur to me that this didn't start happening until I started having issues with Visual Studio. That issue is here: https://superuser.com/questions/1211702/visual-studio-2017-not-opening, but again, I'm not sure that it is related.

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Getting same error any idea how to solved? 


20 March 2020/03:22:14 PM Crash
20 March 2020/03:22:15 PM Unable to load DLL '.\..\Receiver\AnalyticsInterface.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
20 March 2020/03:22:15 PM    at Analytics.AnalyticsHelper.GetAppVersion(StringBuilder app_version, Int32 app_version_length)
20 March 2020/03:22:15 PM    at Analytics.AnalyticsHelper.InitAnalytics()
20 March 2020/03:22:15 PM    at Dazzle.AppMonitor.Program._Main(String[] args)
20 March 2020/03:22:15 PM    at Dazzle.AppMonitor.Program.Main(String[] args)
>>> SelfService, Version=, Culture=neutral, PublicKeyToken=null

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