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Connection Center Devices Greyed Out


CHRIS HESTER

Question

Hey all, been searching for an answer and find similar issues but nothing exact.

 

I created a policy to allow printing and it works for most of our users.

 

Now we are pushing this to more users and find that for a handful it does not bring their local printers over with them. (These particular ones are networked on their end not USB.)

 

When I go to Citrix Connection Center inside of Receiver it shows the Devices tab as greyed out.

 

It is greyed out for me as well but my printing works and so does the majority of other users.

 

Anything I may be missing? Somewhat new to all of this.

 

Thanks!

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