Stan Demburg1709155119 Posted February 7, 2017 Posted February 7, 2017 Hi all, Does anyone know how to make Gateway/AAA login page mobile device friendly? Especially in portrait view? I'm surprised it is not able to dynamically adapt. Everything else seems to be adapting including Home Page, Logoff Page and other products such as XenMobile or ShareFile logons. NetScaler Gateway or AAA login page looks ugly on any small factor mobile device no matter which Portal Theme is used: Default, X1, etc. - too small, zoomable and scrollable, but still doesn't look good. RfWebUI - just bad, too large, not zoomable. Any ideas? Am I missing something? Thanks, Stan
Sam Jacobs Posted February 7, 2017 Posted February 7, 2017 Unfortunately, the latest version of the NetScaler still does not adapt to different form factors very well. You would need to create @media queries to override quite a bit of the CSS.
Stan Demburg1709155119 Posted February 7, 2017 Author Posted February 7, 2017 Thank you Sam! This is sad to hear :)
Paul Blitz Posted February 8, 2017 Posted February 8, 2017 I guess the reason they haven't bothered with trying to make the login page work with mobile is that for full VPN and ICA access, the user never sees the login page.... and that probably accounts for 99% of mobile usage. I'm assuming you must be using Clientless access? Or choices?
Stan Demburg1709155119 Posted February 8, 2017 Author Posted February 8, 2017 That's right we're using Clientless Access is this case. We have a number of web apps that are authenticated by NetScaler with AAA or behind Universal Gateway - Clientless Access. The issue affects both AAA and Gateway since they use the same portal.
Paul Blitz Posted February 8, 2017 Posted February 8, 2017 with AAA-TM, you do have the option of using 401 auth, which just pops up a browser "please login" window
Stan Demburg1709155119 Posted February 8, 2017 Author Posted February 8, 2017 agree, but the idea is to make all access methods have the same look and feel
Paul Blitz Posted February 9, 2017 Posted February 9, 2017 A difficult one that: how to make a mobile phone user interface look and feel like a full web browser.... and the answer (and I'm thinking generic web sites here) is you can't really. Whilst the background image might look similar, the way you log in on a phone is usually quite different from that on a big browser. The menus are usually very different too (eg swipe from left vs a list at the top). There is no reason you couldn't go and re-code the relevant bits on Netscaler (but a potential PITA to keep updated as you upgrade Netscaler). You might want to formally raise a feature request, but I suspect it would be put low down on the list, based on the (lack of) business priorities.
Sam Jacobs Posted February 9, 2017 Posted February 9, 2017 > the idea is to make all access methods have the same look and feel Agree with Paul ... the small form-factor of phones makes it impractical to have anything other than the login form itself (maybe also a smaller version of the company logo) on the screen. While some phones/browsers are smart enough to automatically zoom the form on a regular web page, many are not, and a user would be constantly pinching the screen in and out, panning, etc... not very user-friendly.
Paul Blitz Posted February 14, 2017 Posted February 14, 2017 I tried accessing my NG web page on my phone: it looks very nice, but you need to zoom in to see the login boxes.... and then the clientless landing page is a bit small (ok, so my background image is probably a bit too large anyway!!)
Carsten Remien Posted March 22, 2017 Posted March 22, 2017 Hi, the portal theme with NetScaler 11.x is a big step forward, but the next step should be, that you can define for example different background images depending on media queries. At this time, the background image should a minimum size that is preferred for Desktop clients. We have smartphone users without ActiveSync rights. Sometime they only want to read mails with OWA (it is reachable with CVPN on Unifed Gateway), and a mobile friendly webpage on the AAA vServer / Unfied Gateway would be great for them.
Dmitry Ranish Posted August 9, 2017 Posted August 9, 2017 Hi Has anything changed with the 12 Netscaler release?
Stan Demburg1709155119 Posted August 9, 2017 Author Posted August 9, 2017 It actually changed and is now completely mobile friendly since ver. 11 build 53.11. Looks great and thanks, Citrix for this BTW.
Paul Blitz Posted August 11, 2017 Posted August 11, 2017 I hadn't realised this had been changed, so hadn't bother re-testing it. I'm actually running that very build, and yes, the mobile experience is much improved! My image loads in the background, but the login boxes are large and mobile friendly.
Marcel Strohmeyer1709152676 Posted March 6, 2019 Posted March 6, 2019 Wich Theme is the best for mobile ? I have netscaler 12.1 installed
Stan Demburg1709155119 Posted March 6, 2019 Author Posted March 6, 2019 I would use RFWebUI-based theme. Great on mobile.
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