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XA 7.6 - AddPrinter() failed with status 0x7A EventID 1116

Josef Millen


Good morning everybody,


I'm currently facing an issue with the Auto-Created Client Printers on our 2k8 and 2k12 servers.


In the event viewer I'm getting the error below with the EventID 1116

Printer auto-creation failure. Reason: AddPrinter() failed with status 0x7A. Client name: (xxxxx) Printer name: (xxxxx on xxxxx (from xxxxx) in session 3) Port name: (Client:3:\\xxxxx\xxxxx) Driver name: (Citrix Universal Printer) Print processor: (Citrix Print Processor)



I've created a Citrix Policy which is currently assigned just to my testuser with the settings below.

Independent if I enable or disable the policy, the result is the same. No client printer is created in the Citrix session.


Auto-create client printers

Auto-create all client printers


Default printer

Set default Printer to the client's main printer


Universal print driver usage

Use universal printing only




Maybe someone could give me a tip what is going wrong.




Thank you very much for your support!

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