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STA Server Error


Joey Martinez

Question

Hello Everyone,

 

We are in the process of evaluating XenApp 7.9 for our company.  The goal is to set the system up so that it uses SSL throughout the communication process.  I've been able to get everything setup and working for the most part.  Everything setup to use SSL.  I've also been able to setup NetScaler following one of Carl's guides.

 

http://www.carlstalhood.com/session-policies-for-storefront-netscaler-11-1/

 

 

The issue I'm having is launching the application after I get logged into the web interface.  When you try to launch the application you get an error stating "Cannot start app ..."

 

When I check the StoreFront servers I can see the following errors in the event viewer.

 

All the configured Secure Ticket Authorities failed to respond to this XML transaction: https://server_name1/scripts/ctxsta.dll, https://server_name2/scripts/ctxsta.dll.

 

Along with error:

An SSL connection could not be established: The server sent a security certificate identifying *.domain.com, *.domain.com, domain.com, but the SSL connection was to server_name1.. This message was reported from the Citrix XML Service at address https://server_name1:443/scripts/ctxsta.dll[unknownRequest]. The specified Secure Ticket Authority could not be contacted and has been temporarily removed from the list of active services

 

An SSL connection could not be established: The server sent a security certificate identifying *.domain.com, *.domain.com, domain.com, but the SSL connection was to server_name2.. This message was reported from the Citrix XML Service at address https://server_name2:443/scripts/ctxsta.dll[unknownRequest]. The specified Secure Ticket Authority could not be contacted and has been temporarily removed from the list of active services

 

I'm 99% sure the errors are because its calling the server name and not the FQDN.  It should be looking for server_name1.domain.com.  

 

My question is, how do I change it so that the request to the STA server will call the FQDN?

 

Thanks,

Joey

 

 

 

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