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Restore Citrix Environment

Nick Tugnao



We have an existing Citrix infra setup on Xen-app 7.5.  Please see below for an overview of the existing setup.


We are planning to setup a test environment using the VM Images (snapshots) of the production servers.  (refer the attached document)


  • Performed a full backup of Xenapp and PVS database and restored to a new database using the same hostname 
  • Installed the PVS server using VM snapshot.
  • Launch the provisioning service console, configured new database details and we are able to view the site, servers, vDiskppol, Device Collection and stores.
  • Installed the Delivery Controller using the VM Snapshot, and when we launch the Citrix Studio, we are receiving the following error;

After I enter the Delivery Controller IP address, FQDN, Hostname, I receive an error



We have tried the powershell command-line options and we are able to;

  • Reset the DB connections strings to $null, test DB Connection ((refer the attached document Fig-2)
  • Test DB connection (refer the attached document Fig-3)
  • Adding DB Connection String gives the following error: (refer the attached document Fig-4)

I have verified the user privileges and in the production setup, this user has full-admin privileges.

  • Verifying the service-status gives the following error; (refer the attached document-Fig-5)

Let me know if I am missing any step to reconfigure the Delivery Controller and the Database Server.


Best Regards,



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