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Xenapp 7.5 - Changing product edition, licensing issue


Aaron Clegg

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Hi

 

I am changing product editions from Platinum to Advanced, the licenses are issued by a CSP.  I have installed the new licenses on a separate license server, as the old one is being decommissioned (it is part of an old Xenapp 6.5 farm).  I have installed what looks like valid licenses ( they are visible from the license server admin console), but neither the Citrix Studio nor the old XA 6.5 servers can see licenses on it.  I am using the latest version of Citrix licensing 11.11.1.  I have tried changing the license port to a non standard port (from 27000 to 27010), but the licenses still don't show.  Studio says it can happily contact the license server itself (test button is successful).  There are no firewalls enabled.  I have attached a screenshot of the license server GUI showing the licenses present.

post-11332030-0-85817400-1408510895_thumb.jpg

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The CSP license type (XD Advanced) is, as you say, not recognised by Studio, and so you will need to use the PowerShell SDK to configure the site to use the license using the command:

 

Set-ConfigSite –ProductCode XDT –ProductEdition ADV –LicensingModel UserDevice

 

The XenApp Advanced license type, however, should be selectable from Studio. The KB article relating to using the CSP license type (http://support.citrix.com/article/CTX139752 ) has recently been updated to refer to XD/XA 7.5, but note that for 7.5 you should *not* apply the feature table file attached to the KB article - that is only needed for XD 7.1.

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On 8/21/2014 at 12:44 PM, William Charnell said:

The CSP license type (XD Advanced) is, as you say, not recognised by Studio, and so you will need to use the PowerShell SDK to configure the site to use the license using the command:

 

Set-ConfigSite –ProductCode XDT –ProductEdition ADV –LicensingModel UserDevice

 

The XenApp Advanced license type, however, should be selectable from Studio. The KB article relating to using the CSP license type (http://support.citrix.com/article/CTX139752 ) has recently been updated to refer to XD/XA 7.5, but note that for 7.5 you should *not* apply the feature table file attached to the KB article - that is only needed for XD 7.1.

 

Thanks a lot!

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