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Version 2 by Katie Davis
on Apr 17, 2009 13:31.

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Current by Katie Davis
on Apr 17, 2009 15:28.

 
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 Inside tip from Citrix Online: Check out [www.goview.com|http://www.goview.com]. This is an easy way to record, edit and share content, available as a free limited beta. (If you register and it's full, just wait until they allow more people in.) We're finding tons of ways to use it.&nbsp;
  
  
 First, How It Works:
 # Click "record" and it starts recording audio and everything on your screen.
 # Click "stop" and it provides a URL you can use to share your recording.
 # If desired, you can edit your recording, add title slides, or export it.
  
 10 Cool Ways to Use it:&nbsp;
  
  
 1. *Training:* Create short training videos. It's so simple, anyone can create a fast recorded training explaining how to do something on your computer and send it out to customers, co-workers or customize for an individual customer.&nbsp;
 2. *Marketing Demos:* This is an easy way to create demos highlighting product functionality for use on web sites or wherever.&nbsp;
 3. *Sales:* Answer prospect questions. If you have frequent questions that require detailed explanation - show, don't just tell. Record the answer on your screen and send the link to your prospect. &nbsp;
 4. *Customer Service:* Answer questions faster. Record snippets answering frequent questions and send those out to people. If you can't reach someone, send them a video answer. &nbsp;
 5. *QA, Catch Bugs:* Use it to record funky or malfunctioning behavior and report it.&nbsp;
 6. *Collaboration:* An employee recently sent me a screen recording of proposed survey functionality so I could approve it. This is great. You can show how something might work on your computer and send out a link to get other people's feedback.&nbsp;
 7. *Record a presentation:* Record and talk through your presentation then share it.&nbsp;
 8. *Side-by-Side Comparisons:* I recently recorded a comparison of myself using GoToMyPC to work remotely vs. a competitor and shared it in an internal meeting. It helped drive home my point which was how fast and easy GoToMyPC is for after-hours remote work.&nbsp;
 9. *IT, Help Desk and Support:* Tired of answering the same questions? Record the on-screen steps to take and refer people to those.&nbsp;
 10. *Usability:* You could record someone interacting with your web site or product and then share that with others. &nbsp;
 What have I missed?&nbsp; I'd love to hear how other people are using GoView.