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Version 1 by Sean Connelly
on Apr 21, 2008 13:05.

 
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  The Citrix EdgeSight Team has released Service Pack 4 for the ES 4.5 platform. You can download the full installers from the following link http://support.citrix.com/article/CTX116690.
  The Citrix EdgeSight Team has released Service Pack 4 for the ES 4.5 platform. You can download the full installers from the following link [http://support.citrix.com/article/CTX116690].
  
 Some improvements and fixes that are addressed:
  
 *Agent Fixes and Enhancements*
 • Addressed a problem where, when attempting to run the PhotoshopElementsEditor.exe from Adobe Photoshop Elements 5.0, the following message appears: "Attempt to access invalid address."
  
 • Addressed a problem that prevented processes from running when Imprivata was installed.
  
 • Addressed an issue that caused Sentillion Context Management to crash.
  
 • Addressed a problem where the user associated with an Event Log alert was not always displayed on the real-time alert pages and reports.
  
 • Added support logging for diagnosing problems with the Terminal Services service.
  
 • Corrected a problem where network Round-trip Time (RTT) and Delay were not captured correctly in some applications.
  
 • Addressed an incompatibility with SoftGrid Virtual Application Server when launching the default application.
  
 *Server Fixes and Enhancements*
 • Addressed a run-time error in the Alert real-time report when displayed using Excel 2007.
  
 • Addressed timeout errors in the User Group pages and reports.
  
 • Addressed a problem where the user associated with an Event Log alert was not always displayed on the real-time alert pages and reports.
  
 • Addressed a problem that occurred while grooming session data.
  
 • Addressed a timeout error in the Presentation Server Session Wizard.
  
 • Addressed a problem where the License State Hash could become corrupted immediately after an installation.
  
 • Addressed a column labeling issue concerning units of measure in the Network Bandwidth reports (*Devices > Network > ICA*).
  
 The following issue was discovered:
 *• Issue:* There is an incompatibility with McAfee Host Intrusion Protection 7.0 and the EdgeSight Agent.
  
 *Workaround:* Do not install the agent on devices where this McAfee firewall is running.