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All content with label grp-tsmt.
Related Labels:
citrix developer network, sdks, grp-prt, grp-cdn, xenapp, cdn, satisfaction, customer, localization, solutions, support, grp-ps, sdk
Update the Support Partner Programs in the Americas?
(Mike Stringer)
We are reviewing the Support Programs for our Americas Partners. I have two questions for the Partner community: (1) Do we need to change anything? (2) If you believe we could all benefit from changes, what are the top ...
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Who's Afraid of OPRT ?
(Mike Stringer)
Online Problem Reporting and Tracking (OPRT) tool is now open to all Citrix Support Customers and Citrix Partners. This site can be accessed from the Support link on the https://www.citrix.com front page or via the following URL: https://www.citrix.com/English ...
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An update for the Health Monitoring & Recovery SDK is now available!
(Aureliano Lopez-Martin)
We have recently released an update for the Health Monitoring & Recovery SDK http://community.citrix.com/pages/viewpage.action?pageId=1245293, and it is now available for download. The popularity of the Health Monitoring & Recovery (HMR) feature, included with XenApp 4.5 Platinum and Enterprise ...
Other labels:
sdk, sdks, xenapp, cdn, citrix developer network, grp-cdn, grp-prt, grp-ps
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Windows Error Reporting and the Citrix Support Knowledge Base
(Rene Alfonso)
Hi, I wanted to make everyone aware of this very useful feature of windows and that it will not only provides us feedback to improve our software quality but may provide you possible solutions to known issues. We have linked a number of knowledge ...
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Support Knowledge Base
(Rene Alfonso)
Hello, My name is Rene Alfonso and I have been working for Citrix Technical Support for about 10 years. During which time I have worked in many areas of support. I remember when ...
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Citrix's Secret Product Feature
(Mike Stringer)
Hello, I'm Mike Stringer and I am responsible for the Support teams in the Americas and India. We are responsible for Supporting all of Citrix's products. I am relatively new to this role but not new to Citrix nor Citrix Support, having run our ...
Other labels:
support, solutions, customer, satisfaction
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Global Support and Localization
(James West)
Customer Facing Question: If we were to localize the top ten KB articles each month for Spanish, Gernman, French and Potugese; would it help drive product confidence in countries that host those languages? How critical would it be that the translations be 100 ...
Other labels:
localization
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