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Would you rather watch a short instruction video than reading pages of instructions? Now you can. I've been working with Citrix support team to enhance the existing knowledge base web site with relevant videos.
Here is one example. We recently linked a "CitrixTip" video from our Citrix tip video site with the relevant knowledge base article. You can find the video link in the summary section of the knowledge base article. This video shows how to gather debug trace on Citrix XenApp servers.
Many thanks to the colleagues from our knowledge center team to make this happen.
Click here to watch the higher resolution video with text notes.
Here is the embedded version
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Please leave your comment if you have any suggestion. It's your chance to make the knowledge base site even more useful to you.
The current embeded version doesn't support text notes. Please follow the link above the embeded video to a full featured version that includes text nodes below the video.
We are working on improving the embeded version so that it includes the text caption feature and more. Stay tuned.
Great job Ray; I like watching the videos much more than reading long text documents.