I am a product architect at Citrix, and for a few years now I've been looking after Web Interface and associated components.  Before that I worked on a variety of projects, including Presentation Server for Unix, and Project Dart (never released).  Dart was a precursor to Access Essentials that taught us a lot about how (not) to bring a new product to market, but also gave us experience with some technologies and new approaches that have made their way into other products.
Long ago I learned the lesson that coordinating design activities between development groups on different continents is a full-time job, and writing one good email can take hours.  Strangely, some days I don't seem to get much done at all.