User Tips and Tricks
Please Note: Launching applications via Web Interface or company portal is not supported.
Click here for a guide on configuring Citrix Reveiver for mobile devices.
When you start Citrix Receiver for the first time, you must enter specific information about the resources you want to access, your credentials, and your authentication method. If you do not have this information, contact your Citrix administrator.
1. On the Account Settings screen, enter the following information:
2. To store your password for the next time you start Citrix Receiver, turn Sign In Automatically on. (this feature must be allowed by your administrator)
Note: The Sign In Automatically option assumes that you always access resources at the same address every time you use Citrix Receiver. If you want to change your Account Settings later to access resources in a different location, turn this option off. For more information, see "Finding Your Account Settings."
3. To log in through Access Gateway, turn Gateway Sign In on. After turning on this option, configure the following settings:
a. Under Gateway Type, select the edition of the gateway.
4. Tap Next. Citrix Receiver displays a list of the resources you can access.
Finding Your Account Settings
To view or change information in the Account Settings screen:
a. Tap Settings > Citrix.
All Citrix Receiver(s) for mobile devices come with a Gestures Guide that provides short descriptions of supported gestures (depending on device) you can use while working with applications.
Once started, Citrix Receiver displays a list of applications you can access. To start an application, simply tap to select it from the application list.
Choosing to close an app, closes the application and returns you to the application list.
You can use one finger to pan the screen so you can see areas of an application that extend past the viewing area of your device.
Use the onscreen keyboard (or hardware keyboard if present) at any time to enter or modify text. To display the keyboard, tap the keyboard icon at the center bottom of the screen(or the in-app menu). When you are finished typing, tap Done to dismiss the keyboard. NEW FEATURE FOR iPad: 3-finger tap in the application also brings up and dismisses the on-screen keyboard.
On the iPad, the in-app menu is at the top-center of the window (in the app).
Enter text: Tap the area of the screen where you want to place the insertion point. Tap the keyboard icon and then tap keys.
Select a single item of text, such as a single word: Double-tap the item you want to select.
Select multiple items of text, such as a phrase: Triple-tap the first item you want to select and then drag your finger to the end of the text.
Right-click in an application: Tap and hold your finger on the screen to display the shortcut menu for the selected item.
On the iPad, simply use a 2-finger tap in a quick sequence
You can use the extended keyboard to perform common functions such as cut, copy, and paste. To activate these functions, go to Settings > Citrix > Keyboard. When activated, these functions appear as buttons at the top of the keyboard. Swipe horizontally to scroll through the functions.
You can activate the following commands:
To learn the latest information about using mobile devices with your infrastructure and speak directly with subject matter experts we recommend attending Citrix Synergy 2010. Visit http://www.citrixsynergy.com to learn more.