Citrix Receiver Requirements
Using Citrix Receiver for Mobile DevicesTo use Citrix Receiver, you need Citrix Receiver Software installed. To deploy Citrix Receiver to users, you need:
For information about requirements for deploying Citrix Presentation Server or Citrix XenApp and publishing resources, refer to the Citrix Presentation Server 4.5 Administrator's Guide or the Citrix XenApp 5.0 Administrator's Guide. For information about deploying or configuring Program Neighborhood Services or XenApp Services sites, refer to the Citrix Web Interface Administrator's Guide. You can access these documents on Citrix eDocs for iPhone and eDocs for iPad. |

Introduction
Comments (19)
Nov 25, 2009
Anonymous says:
app appears to work great... for the better part, it loads the applist on my iph...app appears to work great... for the better part,
it loads the applist on my iphone and even begins to load the app,
sadly my company has set their encryption to 128 bit, and the iphone app does not have settings for this, i get an error stating that my app cannot load...
the error says "you do not have the proper encryption level to access this session"
has anyone got a solution to this one? apart from lowering the security on our servers?
is there any talk of an update to this app that supports changing encryption settings on the iphone?
cheers and all the best
joshua@bilson.cc
Jan 14, 2010
Curran Padake says:
The iphone connects to our portal and we can view the published applications. Ho...The iphone connects to our portal and we can view the published applications. However once you click on a published application and launch the screen goes dark and nothing else happens.
Anyone see this ?
Jan 14, 2010
Anonymous says:
@curran yes exactly the same for me.@curran yes exactly the same for me.
Jan 20, 2010
Carlos Machado says:
If you are not using Access Gateway, make sure you have your XenApp server confi...If you are not using Access Gateway, make sure you have your XenApp server configured to use ALTADDR and your PNA site configured to use Alternate Address under manage secure settings.
Jan 22, 2010
Anonymous says:
Can you explain where those settings are and how to configure them?Can you explain where those settings are and how to configure them?
Feb 01, 2010
Anonymous says:
I get same issue. Shows applications, but when you try and launch it screen jus...I get same issue. Shows applications, but when you try and launch it screen just goes black.
How can we correct this?
Mar 17, 2010
Anonymous says:
I also get a black screen trying to launch a XenDesktop 3 desktop. Using Access...I also get a black screen trying to launch a XenDesktop 3 desktop. Using Access Gateway Enterprise.
Apr 30, 2010
Anonymous says:
Make this wonderfull app work with Web Interface!Make this wonderfull app work with Web Interface!
May 06, 2010
Anonymous says:
Who can I call for help ? I can log in but the screen does not come upWho can I call for help ? I can log in but the screen does not come up
Jul 22, 2010
Anonymous says:
Hi All. My client has Presentation Server 4.11. Does anyone know for sure if Re...Hi All. My client has Presentation Server 4.11. Does anyone know for sure if Receiver for the iPad can successfully work with that version? The requirements I have seen indicate Presentation Server 4.5 is required.
Many Thanks!
Richard
Jul 22, 2010
Anonymous says:
Hello again. I made the last post. The registry showed Presentation Server as v...Hello again. I made the last post. The registry showed Presentation Server as version 4.11 but in add/remove programs, all installations are shown as 4.5. I have read this doc from citrix, http://support.citrix.com/proddocs/index.jsp?topic=/receiver-ipad-1/ipad-receiver-admin-requirements.html.
It looks like that I'll need Citrix Presentation Server 4.5, which I have. It also notes for secure connections, the requirements are, "Citrix Access Gateway Standard Edition 4.5.8, 4.6, 4.6.1, and 4.6.3" We have the Web Interface configured and users can launch individual apps from the citrix login page on our server. I can't really tell if I have Citrix Access Gateway configured. In the citrix management console, I right-clicked on the web interface and chose, "Manage Secure Client Access" and then "Edit Gateway Settings." There is nothing in the FQDN field. Only port 443 is configured.
My questions are, how can I tell if I have Access Gateway configured or not? Am I interpreting Citrix's document on Presentation Server requirements correctly?
Thanks!
R
Jul 26, 2010
Anonymous says:
Hello! Can you help me. I will connect an ipad to a citrix V4.0.0 Server. Can...Hello!
Can you help me.
I will connect an ipad to a citrix V4.0.0 Server.
Can I try this, and when, how?
Many thanks, Rossi.
Aug 09, 2010
Anonymous says:
Hi, I have a similar problem to a lot of others on this forum - using iPhone 3...Hi,
I have a similar problem to a lot of others on this forum - using iPhone 3G, OS4. Can get a list of published apps but when I try and open one I just get a dark screen with a "please wait" message for about 20 seconds, and then get dumped back into the app selection screen.
Can someone please advise?
Cheers,
Aug 11, 2010
Anonymous says:
Having the exact same issue. Does anyone know what version the CAG needs to be? ...Having the exact same issue. Does anyone know what version the CAG needs to be? I'm running CAG Standard 4.5.6.
Aug 12, 2010
Anonymous says:
Hi our company use RDP . Can i run the Citrix reciver on my IPAD and connect to...Hi
our company use RDP .
Can i run the Citrix reciver on my IPAD and connect to my company ?
thanks
guy
Sep 28, 2010
Anonymous says:
I have a question , I have a iphone and love running my company from it . My com...I have a question , I have a iphone and love running my company from it . My company has a application but i would like to be able to view my computer files and documents . What is it that i have to do to get the ball rolling ? Do i have to set up for an account ? How much ? Any comments would really help ....
Oct 13, 2010
Dan Sackett says:
i have an ipad and Citrix on our server. i downloaded the Citrix app but having...i have an ipad and Citrix on our server. i downloaded the Citrix app but having trouble connectiong. we are not on a domain we have workgroup. i enter server daily via laptop but cannot figure out how to set up ipad?
Nov 22, 2010
Anonymous says:
when I clik in eDocs for Iphone appears a screen with TOPIC NOT FOUNDwhen I clik in eDocs for Iphone appears a screen with TOPIC NOT FOUND
Jan 27, 2011
Anonymous says:
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