Administrator Tips and Tricks
How To: Configure AGEE for use with iPhone/iPad/Android Devices
Using Chrome browser to troubleshoot Mobile Receiver on AGEE -
How To: Configure Dual Authentication on AGEE for use with iPhone/iPad
Companion CTX Article - http://support.citrix.com/article/CTX125364
How To: Configure Intermediate Certificates with AGEE and iPhone
How To: Install a Private Root Certificate on your iPhone/iPad
How To: Create a Logon Point in Access Gateway Advanced Edition for iPhone/iPad/Android Devices
How To: Configure AGSE with RSA for Citrix Receiver for iPhone/iPad
Companion article - http://support.citrix.com/article/CTX125192
If previous versions of Citrix Receiver are installed, Citrix recommends you uninstall these versions and updating to the current version.
To connect to a XenApp farm, users' mobile devices must have a Configuration Profile installed that includes the certificate for the Web server hosting the farm's Program Neighborhood Services site or XenApp Services site. You can obtain this certificate from your browser's certificate store.
Note: Citrix Receiver does not support wildcard certificates.
For information about creating Configuration Profiles and distributing them to users, visit the Apple Web site.
Citrix Receiver supports connecting to a XenApp server farm through the following products or components:
Connectivity through Citrix Secure Gateway when used as a proxy in relay mode is not supported.
Citrix Receiver supports authentication through Access Gateway using the following methods:
For more information about using these authentication methods with Access Gateway, see the Access Gateway Standard Edition Administrator's Guide.
When users start Citrix Receiver for the first time, they are required to enter information about the XenApp farm hosting the resources they want to access. To ensure users can connect successfully to the XenApp farm, be sure to distribute the following information:
Users can turn on the save password feature if the administrator allows password saving. option so this information will be remembered the next time they start Citrix Receiver.
Users can disconnect from a Citrix Receiver session in the following ways:
If this happens, the session is left in a disconnected state. Although the user can reconnect at a later time, you can ensure disconnected sessions are rendered inactive after a specific interval. To do this, configure a session timeout for the ICA-tcp connection in Terminal Services Configuration. For more information about configuring Terminal Services, refer to the Microsoft Windows Server product documentation.
Using non-ASCII characters with published applications
When using Citrix Receiver to access a published application, the following limitations exist: