Administrator Tips and Tricks
Administrator Tips and TricksAdministrator guides: Using Previous Versions of Citrix ReceiverIf previous versions of Citrix Receiver are installed, Citrix recommends you uninstall these versions before installing Citrix Receiver 1.0. Installing Version 1.0 does not uninstall or automatically update previously installed versions. SSL CertificatesTo connect to a XenApp farm, users' iPhone or iPod touch devices must have a Configuration Profile installed that includes the certificate for the Web server hosting the farm's Program Neighborhood Services site or XenApp Services site. You can obtain this certificate from your browser's certificate store. Note: Citrix Receiver does not support wildcard certificates. For information about creating Configuration Profiles and distributing them to users, visit the Apple Web site. SSL VPN ConnectivityCitrix Receiver supports connecting to a XenApp server farm through the following products or components:
Connectivity through Citrix Access Gateway Advanced Edition or Enterprise Edition is not supported. Connectivity through Citrix Secure Gateway when used as a proxy in relay mode is not supported. Authentication MethodsCitrix Receiver supports authentication through Access Gateway using the following methods:
For more information about using these authentication methods with Access Gateway, see the Access Gateway Standard Edition Administrator's Guide. Starting Citrix Receiver for the First TimeWhen users start Citrix Receiver for the first time, they are required to enter information about the XenApp farm hosting the resources they want to access. To ensure users can connect successfully to the XenApp farm, be sure to distribute the following information:
Users can turn on the Sign In Automatically option so this information will be remembered the next time they start Citrix Receiver. If the Sign In Automatically option is turned on, users cannot access the Account Settings screen later. To access the Account Settings screen, turn off this option by tapping Settings > Citrix. Then, restart the Citrix Receiver to view the Account Settings screen. Troubleshooting Citrix Receiver for iPhoneDisconnected Sessions Users can disconnect from a Citrix Receiver session in the following ways:
If this happens, the session is left in a disconnected state. Although the user can reconnect at a later time, you can ensure disconnected sessions are rendered inactive after a specific interval. To do this, configure a session timeout for the ICA-tcp connection in Terminal Services Configuration. For more information about configuring Terminal Services, refer to the Microsoft Windows Server product documentation. Known IssuesApplications published with 128-bit encryption When using Citrix Receiver to access an application published with 128-bit encryption, the application does not open or operate as expected. This is due to a limitation with the iPhone operating system. Applications published with basic encryption open and operate normally when accessed with Citrix Receiver. Using non-ASCII characters with published applications When using Citrix Receiver to access a published application, the following limitations exist:
|

Introduction
Add Comment