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Inside tip from Citrix Online: Check out www.goview.com. This is an easy way to record, edit and share content, available as a free limited beta. (If you register and it's full, just wait until they allow more people in.) We're finding tons of ways to use it.
First, How It Works:
- Click "record" and it starts recording audio and everything on your screen.
- Click "stop" and it provides a URL you can use to share your recording.
- If desired, you can edit your recording, add title slides, or export it.
10 Cool Ways to Use it:
1. Training: Create short training videos. It's so simple, anyone can create a fast recorded training explaining how to do something on your computer and send it out to customers, co-workers or customize for an individual customer.
2. Marketing Demos: This is an easy way to create demos highlighting product functionality for use on web sites or wherever.
3. Sales: Answer prospect questions. If you have frequent questions that require detailed explanation - show, don't just tell. Record the answer on your screen and send the link to your prospect.
4. Customer Service: Answer questions faster. Record snippets answering frequent questions and send those out to people. If you can't reach someone, send them a video answer.
5. QA, Catch Bugs: Use it to record funky or malfunctioning behavior and report it.
6. Collaboration: An employee recently sent me a screen recording of proposed survey functionality so I could approve it. This is great. You can show how something might work on your computer and send out a link to get other people's feedback.
7. Record a presentation: Record and talk through your presentation then share it.
8. Side-by-Side Comparisons: I recently recorded a comparison of myself using GoToMyPC to work remotely vs. a competitor and shared it in an internal meeting. It helped drive home my point which was how fast and easy GoToMyPC is for after-hours remote work.
9. IT, Help Desk and Support: Tired of answering the same questions? Record the on-screen steps to take and refer people to those.
10. Usability: You could record someone interacting with your web site or product and then share that with others.
What have I missed? I'd love to hear how other people are using GoView.
Comments (2)
Apr 17, 2009
Anonymous says:
Can you share the video link of GoToMyPC vs the competitor ?Can you share the video link of GoToMyPC vs the competitor ?
Apr 17, 2009
Katie Davis says:
I can tell you the competitor was Logmein, and my experience with it was painful...I can tell you the competitor was Logmein, and my experience with it was painfully slow to connect and the screen view and ease of use was nothing compared to GoToMyPC. It's worth paying for the best if you want to use it on a regular basis.
I had internal company docs open on my computer so I can't share that particular recording. However, it is really worth seeing -- so maybe I'll try to do another recording and blog about it.
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