I attended the Courion Converge show, with the theme "Demystifying Provisioning and Access Compliance,"  in Chicago last week.  Courion, if you don't know it, is one of our partners and a reseller.   Courion provides a Courior suite of products, including AccountCourier, which CPM is tightly integrated with for user provisioning.  Converge is their yearly customer event.  Citrix was a Platinum sponsor.

 Courion AccountCourier is seamlessly integrated with Citrix Password Manager for eSSO.  See a flash demo here.

 Observations from Converge:

- The main industry vertical customers attending were financial and health care.   User provisioning is a key issue and it is very expensive to do manually 

- RoleCourier is gaining traction as customers are using it to avoid complexity, excessive roles, and political situations that arise when doing role-based provisioning

- ComplianceCourier is getting a lot of interest for its capability to enable business managers to periodically review and verify employee access rights

- There was a great customer presentation from Goodyear Tire and Rubber Corporation, where they discussed a previous failed attempt at implementing IAM, followed by their project with Courion, which is rolling out very smoothly.  One interesting note: a focus on educating and motivating users to appreciate the new system really pays off.