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Added by Rene Alfonso, last edited by Rene Alfonso on May 15, 2008  (view change)
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15 May 2008 01:36 PM EDT
Windows Error Reporting and the Citrix Support Knowledge Base
[ Tags: team-technical-support ,   nonspecific ]
posted by Rene Alfonso

Hi,

I wanted to make everyone aware of this very useful feature of windows and that it will not only provides us feedback to improve our software quality but may provide you possible solutions to known issues. We have linked a number of knowledge base articles and responses to common crashes reported to WER.

More information about WER is available here

Hopefully you will not being seeing the dreaded BSOD but if you do hope maybe only a click away   



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Comments (2)

 

  1. May 20, 2008

    Anonymous says:

    Thanks for the info but wouldn't it be more appropriate in the Communities Forum...

    Thanks for the info but wouldn't it be more appropriate in the Communities Forum where customers seeking technical assistance can find it? Otherwise, I guess I'm confused as to what this Technical Support Mgmt Team Blog-site is supposed to be for. In fact, why not just make a separate Technical Support Mgmt Forum instead of this blog? You might get more participation/feedback there.

  2. May 27, 2008

    Prashant Shah says:

    I am looking for solution for error code 4004 http://support.citrix.com/article...

    I am looking for solution for error code 4004

    http://support.citrix.com/article/CTX115682 didn't resolve my issue

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