Accessing Logon Manager When Tray Icon is Disabled

Added by Jennifer Lang , last edited by Jennifer Lang on May 08, 2008
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In Citrix Password Manager 4.x the administrator can choose whether or not to display the agent's tray icon on a per deployment basis. This setting can be deployed as an Agent Setting using the Password Manager Console.

To disable the tray icon:
Edit the User Configuration, and navigate to the "Agent User Interface" node. Deselect the "Show Notification Icon."

Note: Changing the tray icon display behavior will not affect the agent until the agent is restarted by either logging out, or shutting down the agent manually.

The default installation configures the agent to run with the "/background" flag, which does not invoke the logon manager on startup but only starts the background process. Terminal Servers start the agent during a logon via the registry entry HKLM\Software\Microsoft\Windows NT\Current Version\winlogon\appsetup. Desktop Operating Systems start the agent via the Start Menu's startup folder. Once the user has logged in and the agent is running, users can invoke logon manager by double clicking on the tray icon. If the tray icon is disabled, you can still invoke logon manager by running ssoshell.exe without the "/background" flag.

Note: The shortcut installed in the start menu contains the '/background' flag and will not invoke logon manager if the tray icon is disabled. In a XenApp environment, you can choose to publish ssoshell.exe with no arguments to allow users to access the logon manager.