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Companies are under intense pressure to reduce costs, streamline processes and quickly add new capabilities. But outsourcing brings unique challenges, including control and security issues. On October 21, join Forrester Research Vice President and Principal Analyst Stephanie Moore for a discussion of the current outsourcing landscape and best practices for building, implementing and maintaining an effective sourcing strategy. You'll also hear from a Senior System Engineer at Dell Inc. who worked on a Business Process Outsourcing (BPO) and how they handled the many challenges associated with this model.
Webinar Information & Highlights:
Title: Secrets of Successful Outsourcing and Offshoring
Date: Tuesday, October 21, 2008
Time: 11:00am PACIFIC / 2:00pm EASTERN
Duration: 1 hour
At this free webinar, you'll receive invaluable tips and insight on lowering risks and increasing rewards of outsourcing. Learn about the:
- Fundamentals of Business Process Outsourcing (BPO) vs. Information Technology Outsourcing (ITO)
- Five Keys to Successful Outsourcing: Proven techniques for optimizing your outsourcing results and your relationship with outsourcing services providers
- Lessons from the Field: A detailed case study on the ups and downs of outsourcing
The first 25 attendees will receive a complimentary copy of The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities
At Summit in January I ran into an interesting Citrix partner - Xceedium. It's a security company with an appliance product, called GateKeeper, that is complementary to XenApp. It enforces security policy by providing compartmentalization and containment.
Say you are outsourcing development. The GateKeeper provides capability they call "LeapFrog Prevention" to isolate and contain users to authorized applications and network devices. So your outsourced developers can't do DNS look up, NFS mount, ICMP to LeapFrog to unauthorized areas and information. It also provides tracking and reporting for compliance reasons.
In a XenApp environment, their agent monitors each user process and prevents unauthorized apps from trying to leapfrog to another device. They also provide tracking for all CLI and prevent unauthorized CLI, so it adds to the security features of XenApp at the application layer with control over the command line/infrastructure layer.
The GateKeeper is complementary to the SmartAuditor session recording feature of XenApp, adding keystroke logging and session recording for CLI.
For customers who have audit and compliance requirements, Xceedium is an extremely interesting addition to XenApp. They're already verified Citrix Ready too. As a bonus, Gatekeeper is Common Criteria certified to EAL3.
[www.xceedium.com]