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The Citrix Blog
Blogs for tag 'gotomypc'

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posted by Gus Pinto


GoToMyPC is adding support for Mac OS X!

I've been been anxiously waiting for "GoToMyMac" since I converted to Macs, and recently Citrix Online made one of my "Mac-user wishes" come true, "GoToMyMac" err GoToMyPC for Mac beta was privately rolled out to some existing customers, aka beta testers.
The official GA date is not available yet, however the development team keeps cranking out awesome features, nearly matching the ones already available on the PC today. In the meantime allow me to share a brief demo video showcasing the new Mac support feature.

 
 
best,
Gus
 
twitter.com/guspinto

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posted by Gus Pinto

I'm truly impressed with Microsoft Live Mesh services, it's an awesome approach to cloud computing, however, the service relies on RDP and we all know RDP is not fine tuned for HPRD (high-performance remote desktop).

I'm showing on this screencast a comparison of GoToMyPC and Live Mesh Remote Desktop side by side, and I add my thoughts on how Microsoft can partner with Citrix to deliver superior quality for this unique platform.





cheers,

Gus Pinto
Microsoft MVP - Virtualization
Twitter.com/GusPinto

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posted by Rich Crusco

GoToAssist Express Beta was just updated to a new version, the current build is now 8.0, and there are some new features addded and bug fixes included in this release.

New features that were just added to the product are: 

Notes - You can now take notes during a session and have them saved for reporting purposes.

Reverse Screen Sharing - An expert can now share their screen with their customer.

Performance Improvements - We added a lot of performance improvements which should be noticeable right away.

Performace Settings - We added the ability to change your performance settings for optimal screen refresh rates.

Bug Fixes - As always, we fixed a lot of bugs. As beta testers, your feedback on these has been extremely valuable!

More features are coming soon and will posted on the blog, so keep checking back!

Continue at Source: GoToAssist Express Beta Blog









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posted by Rich Crusco

You are invited to join us for a training Webinar on Wednesday, April 30, 2008. Come and learn how to use GoToAssist Express and see how it can benefit your business.

Attend this one-hour training session and find out how to:

• Quickly launch remote-support sessions with both PC and Mac users.
• Use key GoToAssist Express features such as Chat and File Transfer.
• Provide unattended remote support (work when your customers are away from their computers).

Title: GoToAssist Express New User Training

Date: Wednesday, April 30, 2008

Time: 10 AM PDT (1 PM EDT)

Space is limited.
Reserve your Webinar seat now at:
https://www.gotomeeting.com/register/816176572




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Here is great summary and videos on how to integrate with GoToAssist/GoToMeeting/GoToMyPC SDKs from Terry Holland (Sr. Manager of Integration Services, Citrix Online division).

GoToAssist Integration Presentation Available for Viewing:
The following recorded presentation describes all the techniques for integrating GoToAssist. Topics include how to automate the launch of a GoToAssist session for end users, how to streamline support agents' tasks and how to integrate and locally save session data. After the general overview (20 min), there is a section on how to approach integration with a CRM system (10 min) and a final section on the out-of-box Database Integration (10 min). Total viewing time is 40 min.
https://www.gotomeeting.com/register/334585120

GoToAssist Integration Services Website:
http://www.gotoassist.com/intServices.html

GoToMeeting Corporate Integration Presentation Available for Viewing:
The following recorded presentation describes all the techniques for integrating GoToMeeting Corporate. Topics include an overview of integration options, the Organizer API and the Administrator/Reporting API. The presentation also includes some examples. Total viewing time is 20 mins.
https://www.gotomeeting.com/register/605056742

GoToMeeting Corporate Integration Services Website:
https://www.gotomeeting.com/pre/corp/integration.tmpl

GoToMyPC Corporate Integration Presentation Available for Viewing:
The following recorded presentation describes all the techniques for integrating GoToMyPC Corporate. Topics include an overview of integration options, the out-of-box Provisioning Tool, the Administrator API and the Reporting API. Total viewing time is 20 mins.
https://www.gotomeeting.com/register/295522528

GoToMyPC Corporate Integration Services Website:
https://www.gotomypc.com/corp/integration.html

Please leave us feedback on our Citrix online SDKs.
Thanks

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posted by Michelle M Webb

So here I sit in my kitchen, connecting to my laptop sitting on my desk at Citrix. I forget sometimes how cool it is to be able to do this. I forget the early days when I never worked from home - because I didn't want to set up my "work machine" as a MetaFrame Server and publish my server. And yes, I'll confess, I still like to install apps locally, just because, well, it's MY computer, right?

Yes, I can log in through Web Interface or other connections and have all my work apps, launch a published browser to get to all my sharepoint sites, and web applications, but it just isn't as homey or comfy to me as knowing I'm on my own computer.

It's funny to see that as I was thinking about writing this post, we had a survey published about the same topic - even though I'm sadly no longer in that age group.

Because who are we kidding - we like working in casual attire (I didn't say PJs). We like snacking on leftovers, and talking to our pets about the latest email we got from our project team.  We like dialing into meetings and walking around the house while making our points.

And yes, I multi-task. I sort laundry while I listen to project meetings, with the phone on mute.  Trust me, it's way better than sitting quietly in a chair at a table with 15 other people waiting for your turn to speak.

So, hooray for remote access! Hooray for GoToMyPC! And hooray for companies that support working from home - I for one, thank you!

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