Citrix Online is going to host a series of three training webinars on GoToAssist Express, register to attend one of the following:

Tuesday, July 15 at 11 AM PDT
Click here to register

Wednesday, July 23 at 4 PM PDT
Click here to register

Thursday, July 31 at 9 AM PDT
Click here to register

During each of these Webinars, they will hold a drawing for a pocket camcorder, here are the details:
- 5.0 Megapixel Video Pocket Camcorder Value: $175
- DXG-567V HD
- 1280 x 720 Video Pocket Camcorder
- Flip USB Connector

Citrix Online is continuing this popular free beta until later this year. However, beta users have asked Citrix how GoToAssist Express will be priced once the free beta ends.

After the free beta, GoToAssist Express will be priced as follows:
•Monthly Plan: $69 per month
•Annual Plan: $660 per year (Save 20% off the Monthly Plan!)
•Day Pass: $9.95 per 24-hour period

Plus, everyone (including beta testers) will be eligible for a 30-day free trial.

Beta users will receive a 30% discount - that's $48 a month or $462 a year.

Again, GoToAssist Express is still absolutely free for now, and these prices will not apply until the official launch of GoToAssist Express later this year. Citrix will give plenty of advance notice to users before ending the beta.

All plans will include:
•Unlimited product usage
•One-click session entry and remote diagnostics
•Live Chat and file transfer
•Session reporting (tracks billable hours)
•24/7 support and unlimited product upgrades

Monthly and Annual Plans will include the ability to set up Unattended Support on an unlimited number of client computers. Day Passes do not include Unattended Support capability.

If you have any questions you can also contact the GoToAssist Express team on: 1-888-521-0542 or customercare@gotoassistexpress.com

In the mean time check out: GoToAssistExpress.com and sign-up for the free beta.

cheers,
Gus

GoToAssist Express Beta was just updated to a new version, the current build is now 8.0, and there are some new features addded and bug fixes included in this release.

New features that were just added to the product are: 

Notes - You can now take notes during a session and have them saved for reporting purposes.

Reverse Screen Sharing - An expert can now share their screen with their customer.

Performance Improvements - We added a lot of performance improvements which should be noticeable right away.

Performace Settings - We added the ability to change your performance settings for optimal screen refresh rates.

Bug Fixes - As always, we fixed a lot of bugs. As beta testers, your feedback on these has been extremely valuable!

More features are coming soon and will posted on the blog, so keep checking back!

Continue at Source: GoToAssist Express Beta Blog

You are invited to join us for a training Webinar on Wednesday, April 30, 2008. Come and learn how to use GoToAssist Express and see how it can benefit your business.

Attend this one-hour training session and find out how to:

• Quickly launch remote-support sessions with both PC and Mac users.
• Use key GoToAssist Express features such as Chat and File Transfer.
• Provide unattended remote support (work when your customers are away from their computers).

Title: GoToAssist Express New User Training

Date: Wednesday, April 30, 2008

Time: 10 AM PDT (1 PM EDT)

Space is limited.
Reserve your Webinar seat now at:
https://www.gotomeeting.com/register/816176572