Blog posts tagged with 'forums'


18 Aug 2008 04:30 PM EDT

The Knowledge Center Support Forums have undergone some major changes that include a new look and enhanced functionality.  As part of the upgrade, we made sure to keep all of the good stuff.  Previous forum posts have all been migrated as well as user IDs, watches and previously earned reward points.  Here is a summary of the major enhancements:

  • RSS feeds - You can now subscribe to RSS feeds in addition to watches.
  • Rich text and wiki markup support - Add some flair to your forum posts. 
  • Attachment support - Provide details without using a thousand words. Most file formats can be attached.
  • No monthly point limitation - Answer as many questions as you can.


Check out the new forums and post your feedback.  There is a forum for that too!

Support Forum Feedback

Thanks and enjoy.

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06 May 2008 11:14 AM EDT
posted by Gus Pinto

We're changing the way people use support forums, share their thoughts and seek help. Our new site enables people to capture their computer screen on the fly and share with others, participating on forums helping or being helped.

No more, "I'm having an issue with..." then a long description trying to explain what's going on.  Instead just capture your screen pointing out your questions or issue and share with others over a video.

Since talk is cheap I am done talking and I will show you a video where we review some of the latest progress on the site development.

Trust me on this... this site is going to change the way people use forums. I will share more on the site info as available...



Stay tuned for more.

Gus Pinto
Follow Me

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